Wagsby™ Pet Ramp Bench FAQ

Everything people ask before they buy the Wagsby™ Pet Ramp Bench. Don’t see your question? Ask us — we reply within a business day.

Size and fit

How tall is the bench?
19.5 inches to the top of the cushion. The bench is 42 inches long and 17.5 inches deep.

Will it work with my bed or couch?
Your dog walks up the ramp onto the bench cushion, then steps from the cushion onto the bed or sofa. Measure to the top of your mattress or sofa seat and compare it to the 19.5-inch cushion height; the closer the two, the easier the step. Most owners place it at the foot of the bed.

How far does the ramp extend?
33 inches, measured from the bench leg to the end of the ramp. The ramp is 13 inches wide.

What is the incline?
23 degrees, a gentle slope for short legs and stiff joints.

Capacity and materials

How much weight can it hold?
The ramp is rated to 150 lb and the bench to 250 lb, so a person can sit on it.

What is it made of?
A solid hardwood frame with a multi-step stain and lacquer finish, an engineered-plywood ramp deck with carpeted anti-slip padding, metal ramp glides and plastic bumpers, and a high-density foam cushion wrapped in polyester fiber. The upholstery is performance-treated and tested PFAS-free.

What is on the ramp surface?
Carpet over anti-slip padding, so paws get traction without scratching.

How much does the bench weigh?
About 35 lb.

Assembly and care

How much assembly is required?
Very little. The bench and ramp arrive assembled; you attach the four legs with two bolts each using the included Allen wrench. Most people are done in about ten minutes.

What is in the box?
The bench with ramp, four legs, bolts, an Allen wrench and a touch-up stain pen.

How do I clean it?
Wipe the performance fabric with a damp cloth; vacuum the ramp carpet. Use the stain pen on any minor marks to the wood.

Pets

Which dogs is it for?
Senior dogs, dogs with arthritis or back issues, and small or long-backed breeds such as dachshunds, French bulldogs, corgis and pugs — any dog that should not be jumping on and off furniture.

Does it work for cats?
Yes. Dogs, cats and most other fur babies. Not recommended for goldfish.

How do I teach my dog to use the ramp?
Start with the ramp flat on the floor and a treat at the top; once your dog walks it confidently, move the bench beside the bed. Most dogs take to it in a few sessions.

Ordering

Is shipping really free?
Yes, within the contiguous U.S. Orders ship within 24–48 hours on weekdays.

What is the return policy?
30 days from purchase on unused items in the original packaging; return shipping is paid by the customer. Details on our Shipping & Returns page.

Who makes it?
OIC Pet, a family-owned company based in Texas. The Wagsby™ design is patent pending.